Welcome to the Superdenim website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read the Privacy section regarding personal information provided by you.
PAYMENTS AND CHARGES
We at Superdenim are committed to protecting your privacy. We use the information you give to us to process orders and to help us provide an improved service.
When you order we need the following information:
– Email address
– Delivery address
– Credit card or debit card number
– Card expiry date
– Security code
– Telephone number (for urgent contact if there is a problem with your order and for delivery purposes).
We do not share any of your details with other companies other than those that are needed to provide your delivery.
USE AND SECURITY
You are entirely responsible for any and all activities that occur under your account, which is provided to you by Superdemim and you agree to notify us immediately of any breach of security.
You agree to abide by all applicable local, state, National and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs and other information provided on the website are the exclusive property of Superdenim, any copying of them requires the written permission of Superdenim.
Shipping and Postage
Our global shipping partners are DPD, DHL, FedEx and Royal Mail. We ship to all countries except Indonesia. Customers living outside of the EU are entitled to a tax free price, removing the 20 percent VAT. Free shipping on UK orders over £50. Rest of World orders vary. Saturday & Sunday delivery is available to UK customers. This can be selected at checkout.
Lost or Damaged Items
You understand and agree that Superdenim shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Superdenim will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company.
Returns and Exchanges
We offer a 14 day returns policy, whereby you can return your purchase for a refund, exchange or credit note. Please see our returns section for further details on how to return an item.
We have made every effort to ensure photography, description and details are correct and accurate. However, slight differences in colour and texture may occur and manufacturers’ specifications may change. Please note all measurements are approximate.
In the event that something that has been ordered is out of stock we will notify you by email and give you the option of a refund/exchange on the outstanding item or the option of having the item shipped out to you at a later date if available.