BASKET

Delivery

SHIPPING
 
We aim to dispatch all orders placed before 3pm the same day so you can receive your order as soon as possible. However, during exceptionally busy times such as holidays and sale periods there may be a delay of up to 24 hours. 

If you have a shipping preference please contact us as soon as possible to inform us. Our global shipping partners and costs are listed below:

REGIONCOURIER SERVICECHARGE (GBP)DELIVERY
UK DPD 5 Next Day
Northern Ireland Royal Mail Special Delivery 5 Next Day
Europe DPD 10 2-3 Days
Russia TNT Express/Royal Mail 25 3 Days
United States / Canada  FED EX 10 2-3 Days
Asia / Rest Of World DHL Express 25 3-4 Days
 
ROYAL MAIL/STANDARD

We offer Royal Mail shipping if requested however there may be a surcharge depending on location. We ship first class recorded.
 
FREE SHIPPING

We offer free shipping to customers who spend over a certain amount. You will still receive the same courier service as listed above unless you have a prefered choice. Our current free shipping thresholds are:

REGIONCHARGE (GBP)
UK 50+
Europe 150+
United States / Canada 250+
Asia / Rest Of World 500+
Russia 500+ 


TRACKING YOUR PURCHASE
 
Once your order is dispatched you will receive an email notification either from the Superdenim team or one of our shipping partner with a tracking number. You will then be able to track your order all the way to delivery.
 
Orders sent by Royal Mail will not receive tracking upon shipping unless requested.
 
VAT DISCOUNT & CUSTOMS AND IMPORT FEES
 
Our customers who reside outside of the European Union are exempt from UK consumer tax (VAT). This is currently set at 20%. Our website will recognise your IP address and display the tax free price. However, should this not be displayed, the deduction will be made at checkout when you select your delivery country. Customers who reside outside of the EU may be subject to import fee’s on your purchase. This is the flip side of receiving a 20% tax discount. We do however try to keep these fee’s to a minimum for our customers.
 
U.S Customers: As of March 2016 US Customs has increased the duty threshold on all exports into America to $800 so you will not be charged any added fees up to this price.